1. Information We Collect
We collect information you provide directly: name, phone number, email address, delivery address, and order history. We also collect usage data such as your IP address, browser type, and device information to improve our service.
2. How We Use Your Information
We use your information to process and deliver orders, communicate with you about your orders, improve our services, send promotional offers (with your consent), and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. Payment information is processed securely through trusted payment providers.
4. Sharing of Information
We may share your information with trusted delivery partners to fulfill orders, payment processors to complete transactions, and legal authorities when required by law. All third parties are obligated to keep your data confidential.
5. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us using the information below.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Order history is retained for 2 years for customer service and tax purposes.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@happykampala.com or via WhatsApp.
Questions? Contact us at hello@happykampala.com